Spendora Support

Local Data and Backups

Spendora stores your financial records locally on your iPhone or iPad. It has no account or cloud-sync service, so your data does not move to a new device automatically. Before changing devices or deleting the App, use Settings → Backup & Data → Export Backup (JSON) and keep the file somewhere you trust. On the new device, use Restore Backup (JSON); restoring replaces the data currently in the App. Deleting Spendora without a backup permanently removes its local data, unless it is included in an iCloud or computer device backup that you restore.

The same section also offers Export CSV and Export PDF (for a chosen account and date range) and Import CSV into an account you select. Backup, CSV, and PDF files are not encrypted or password-protected, so store and share them only in places you trust.

To delete your data, edit or delete individual records, or use Reset All Data in the same section. Reset All Data deletes your accounts, transactions, budgets, goals, debts, subscriptions, reminders, and other records and restores the default categories; saved exchange rates and app preferences are kept. To remove everything from the device, delete the App.

Receipt Scanning

Receipt scanning is a Spendora Pro feature. When adding an expense, tap Scan, then choose Scan with Camera (allow Camera access when prompted) or Choose Photo to pick an existing image with Apple’s photo picker. Text recognition runs on your device using Apple’s Vision framework, and the receipt image is not saved by Spendora. The App fills in the amount and date it finds, adds the merchant to the note, and may suggest a category. Check these details before saving because receipt formats and image quality can affect results.

Notifications and Reminders

Spendora can send daily expense reminders (set up to five times in Settings → Reminders), payment and bill reminders, subscription renewal reminders, and budget alerts. All notifications are scheduled on your device. If reminders do not appear, confirm notifications are allowed for Spendora in iOS or iPadOS Settings and that the relevant reminder is enabled in the App. Delivery can also be affected by Focus modes and system notification settings, and keeping Background App Refresh on for Spendora helps it update renewals and alerts while the App is closed.

Currencies and Exchange Rates

Spendora supports accounts in multiple currencies. In Settings → Exchange Rates you can enter a conversion rate manually or request a reference rate. When you add an account in a new currency, Spendora also tries to look up any missing rate automatically; if it cannot (for example, when you are offline), it asks you to add the rate first. The lookup needs a network connection and sends only the two currency codes to the Frankfurter exchange-rate service. Exchange rates are informational and can differ from the rate used by your bank, card provider, or exchange service.

Spendora Pro

Spendora Pro is a one-time purchase. It unlocks receipt scanning, Face ID or Touch ID lock, Planning & Reports (net worth, savings goals, debt payoff, reports, and charts), more than three accounts, more than five budgets, more than three tracked subscriptions, custom categories, split transactions, transaction templates, and the AMOLED theme.

Purchases and restores are handled by Apple. To restore Pro on a new or reinstalled device, make sure you are signed in with the Apple Account used for the original purchase, open the Spendora Pro screen from Settings, and tap Restore Purchases. Apple controls billing, receipts, refunds, and payment methods; use Apple’s purchase support if a completed transaction is missing from your Apple purchase history.

Contact Support

Email yodabisp@gmail.com, or use Report a Bug or Request a Feature in Settings. Include the steps that led to the issue and any on-screen error message. Do not send transaction exports, database backups, account balances, PINs, payment details, or receipt images unless we specifically request a redacted example.